Certifications for Customer Service Representatives
22 certifications are listed for Customer Service Representatives (O*NET 43-4051.00) in the U.S. Department of Labor's CareerOneStop Certification Finder. 19 are tied directly to this occupation; the other 3 are related.
The order is CareerOneStop's, not ours: in demand first, then NCCA- and ANAB-accredited, then the rest. Downloaded July 2026. Records marked confidential or withdrawn at source are not published here. Listing is not endorsement, and this page is not advice about which credential to pursue.
- Accredited Customer Service Representative(ACSR)
- Certified Customer Service Specialist(CSS)
- Certified Professional BMC FootPrints Service Core 12.x
- Certified Service Manager(CSM)
- Customer Service Representative Certification(CSRC)
- Digital Business Automation
- Generative AI Foundations
- HDI Certified Customer Service Representative(HDI-CSR)
- HDI Desktop Support Manager(HDI-DSM)
- HDI Support Center Analyst(HDI-SCA)
- HDI Support Center Director(HDI-SCD)
- HDI Support Center Manager(HDI-SCM)
- KCS Foundation(KCS)
- KCS Principles(KCS)
- Oracle Communications Session Border Controller Implementation
- Professional Certification in Customer Service and Sales
- Public Power Customer Service Manager(PPCSM)
- Route Driver Certification
- SAP Certified Associate - Data Engineer - Data Fabric(C_BW4H)
- Certified Insurance Service Representatives(CISR)
- HDI Certified Support Center Team Lead(HDI-SCTL)
- Professional Certification in Advanced Service and Sales
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Certification data from CareerOneStop, sponsored by the U.S. Department of Labor, Employment and Training Administration (DOLETA) and the Minnesota Department of Employment & Economic Development (DEED).
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